Privacy policy


Privacy Policy

Effective Date: June 20, 2024

1. Introduction

Welcome to NV Power Solution (“we,” “our,” or “us”). NV Power Solution is a mobile application designed to provide users with electricity tokens for Sub-Mita. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application (“App”). By using NV Power Solution, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Email Address: When you create an account or contact us via email, we collect your email address.
  • Login Credentials: We collect your username and password when you register an account.

b. Usage Data

  • Device Information: We collect information about your mobile device, including the device’s unique ID, operating system, and other diagnostic data.
  • Log Data: We collect information about your interactions with the App, such as the date and time you use the App and the pages you view.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain Our Service: We use your information to provide you with the electricity tokens and maintain the App’s functionality.
  • To Communicate with You: We use your email address to send you updates, respond to your inquiries, and provide customer support.
  • To Improve Our Service: We analyze usage data to understand how users interact with the App and to enhance its functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to your personal information.
  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: You have the right to request that we delete your personal information, under certain conditions.

7. Children’s Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy